Systems & interfaces
Connect authorized APIs, data feeds and file exchanges across business applications and operating platforms.
SHARED INTELLIGENCE · CONNECTED EXECUTION
Build intelligence around the decisions that matter.
Herlihy AI combines business expertise, connected data, AI and automation to turn operating knowledge into intelligent systems. Five connected capabilities support the relationship, from the first integration through ongoing improvement.
01 / DATA INTEGRATION & CONNECTIVITY
Connect the business you already have.
Bring existing applications, operating records and financial information into a reliable foundation for intelligence. Preserve useful technology and make the relationships between systems visible.
Shared operating data
Reconcile identifiers, normalize records and preserve source lineage so reporting and workflows can use consistent information.
Data quality & access
Identify missing or inconsistent information and define who can access it. Keep customer permissions part of the integration design.
02 / AI & BUSINESS INTELLIGENCE
Turn information into decision context.
Combine industry knowledge, analytics and AI around real business questions. Understand what is happening, investigate why and evaluate the next action against the available evidence.
Business & operating reporting
Connect activity, service performance, capacity and financial information to the questions leaders and teams need to answer.
AI-assisted analysis
Ground questions and recommendations in authorized information, source context and domain knowledge. Keep consequential decisions accountable to people.
Models evaluated against outcomes
Develop analytical and predictive models where the use case, data quality and validation support them. Evaluate outputs against agreed business measures.
03 / PROCESS AUTOMATION
Connect the decision to the work.
Turn agreed decisions into coordinated workflows across applications and teams. Reduce repeat administration and clarify the handoff between information, action and review.
Routine process automation
Streamline repeat entry, reconciliation, document flow and report preparation around defined business rules.
Tasks, approvals & exceptions
Route work to the appropriate person, preserve approval boundaries and make exceptions visible to an accountable owner.
Follow-through & measurement
Track whether work is completed and what changes afterward. Use results and feedback to improve the process.
04 / PRODUCT ENGINEERING
A reusable foundation. Industry-specific execution.
Engineer modular applications and intelligent tools around clear operating requirements. Reuse the common technology foundation while configuring workflows, data relationships and user experience for each industry.
Applications & interfaces
Develop the tools people need to work with connected information and complete their operating tasks.
Reusable platform capabilities
Build common integration, data, intelligence and workflow components that can support multiple industry solutions.
Implementation & adoption
Integrate the solution with existing systems, validate its behavior and support the people using it.
05 / MANAGED INTELLIGENCE
Stay connected to the outcome.
We manage the ongoing intelligence relationship through data-quality oversight, intelligence reviews and workflow improvement. Agreed responsibilities, service requirements and business measures keep the work accountable to your operating priorities.
Intelligence reviews
Review operating signals with the people who understand the business. Interpret findings and agree on priorities and next steps.
Quality & workflow oversight
Define the scope for reviewing data quality, integration health, reports and workflow exceptions throughout the engagement.
Continuous improvement
Compare results with the baseline, review adoption and refine the solution. Scope, coverage and operating authority are established directly with the customer.
BUSINESS UNDERSTANDING THROUGHOUT
Consulting supports the intelligence relationship.
Our consultants combine industry experience with the knowledge of your operating teams. Business analysis, solution design and technology judgment connect all five capabilities to the decisions, workflows and outcomes that matter.